MEET OUR TEAM
These terms and condi/ons (“Terms and Condi/ons”) govern the rela/onship between Suzanne
Perun Travel LLC d/b/a Suzanne Perun Travel (“SPT” and/or “we/us/our”) and you, the
purchaser or traveler (“Client” and “passenger” and “you/your”). By planning travel with SPT,
you agree to be bound by these terms and acknowledge that SPT acts solely as a booking agent
for disclosed principal supplier tour operators, cruise lines, hotels, airlines, air charters, bus
companies, ground transporta/on, boat purveyors or owners, and other independent
contractors providing accommoda/ons, transporta/on, and other services (“Supplier(s)”) and is
not the source or provider of the travel services. These terms include warran/es and
disclaimers and exclusions of liability and may restrict your rights and remedies and provide
protec/on to SPT.
1. USE OF SPT SERVICES, ACCESS AND INFORMATION FOR TRAVEL BOOKINGS
You warrant that you are at least 18 years of age and possess the legal authority to enter into
this Agreement and to make travel bookings with SPT. You agree to be financially responsible for
all travel bookings you make with us, whether made on behalf of yourself or for other members
of your traveling party. You warrant that all informa/on supplied by you on behalf of yourself,
members of your household, or others for whom you are authorized to transact business with
us is true and accurate. You agree that you will only make legi/mate reserva/ons or purchases
with SPT and its Suppliers, and you acknowledge that, without limita/on, any specula/ve, false,
or fraudulent reserva/on is prohibited.
SPT accepts all bookings solely as the booking agent for the travel Suppliers on your i/nerary.
Separate Supplier terms and condi/ons will apply to your reserva/on and purchase of travel-
related goods and services that you select, and you understand and agree that by booking travel
through SPT, you are also agreeing to the booking terms of each Supplier partner you have
selected for your i/nerary. You agree that you will abide by the terms and condi/ons of
purchase imposed by any Supplier that you have selected as a service provider on an i/nerary
you have approved.
SPT is not liable or responsible for any arrangements made independently of SPT. SPT assumes
no responsibility for costs or fees you incur for independent arrangements not booked through
SPT, inclusive of, but not limited to, airline, hotel, excursion, and travel protec/on related
charges. If you make your own flight arrangements, SPT is not responsible for any loss resul/ng
from cancella/on or changes in interna/onal gateways, i/neraries, or travel dates, and cannot
assist you with any schedule changes or delays related to air reserva/ons you have made on
your own arrangement. It may not be possible to earn frequent flyer or other loyalty points for
reserva/ons on your i/nerary. With limited excep/ons, hotel and airline rewards or points
cannot be redeemed for travel arrangements made by SPT.
SPT is an independent affiliate of Travel Experts, California Seller of Travel 2080753-40 Florida
ST36598, Washington 602526-83. Registra/on as a seller of travel does not cons/tute approvalby the State of California.
2. RIGHT TO CORRECT ERRORS AND OFFERS SUBJECT TO AVAILABILITY
We reserve the right to correct errors. In the event of any pricing error or omission, we reserve
the right to adjust such pricing or make any other correc/ons. All offers, incen/ves and Supplier
promo/ons are subject to availability and may change without no/ce. You are advised to
confirm reserva/ons well in advance of your an/cipated dates of travel to avoid
disappointment, increases in fares and addi/onal late booking fees.
3. PAYMENTS, CANCELLATIONS, AND CHANGES TO BOOKINGS
You shall be completely responsible for all charges, fees, du/es, taxes, and assessments arising
out of your travel bookings through SPT. By submijng a credit card authoriza/on form to SPT,
you agree to allow SPT to use your payment method to purchase travel products from our
Suppliers on your behalf. EXCEPTING IN CASES 0F FRAUD, YOU AGREE NOT T0 FILE ANY DISPUTE
WITH YOUR BANK OR CREDIT CARD COMPANY TO AVOID OR VIOLATE ANY BOOKING TERMS
AND CONDITIONS OF SPT OR ITS SUPPLIERS, INCLUDING CANCELLATIONS OR CHANGES OF
ITINERARY OR ARRANGEMENTS FOR REASONS BEYOND THE CONTROL OF SPT OR ITS
SUPPLIERS. IF YOU ATTEMPT TO CHARGEBACK, REVERSE OR RECOLLECT A PREVIOUSLY
AUTHORIZED TRIP PAYMENT, SPT RESERVES THE RIGHT TO COLLECT ALL ADDITIONAL COSTS,
FEES AND EXPENSES ASSOCIATED WITH SUCH CHARGEBACK, REVERSAL OR RECOLLECTION,
INCLUDING, WITHOUT LIMITATION, ATTORNEY FEES.
All payments for travel are due prior to departure according to each Supplier’s terms and
condi/ons of booking. Suppliers may require non-US travelers to make payments in United
States Dollars, when making arrangements through SPT. You understand that failure to make
final payment or any viola/on of a Supplier’s condi/ons of purchase may result in cancella/on
of your reserva/ons, in your being denied access to any flights, tours, hotels, cruises, or other
travel services, or in your forfei/ng any monies paid for your reserva/ons. In some cases, there
is NO REFUND once a booking is made and under deposit. You may not be en/tled to a refund if
you change or cancel your travel plans aner confirma/on of a booking. All cancella/on requests
must be sent to SPT in wri/ng. As a result of cancella/on or changes to confirmed bookings,
third-party Supplier’s cancella/on penal/es will apply. Cancella/on fees will be charged to the
credit card or other payment method you authorized to pay for travel services or deducted from
the Supplier’s refund.
If you decide to change any por/on of your confirmed arrangements prior to departure or
during your trip, we will aoempt to assist you. Certain bookings may not be able to be changed,
and you will be responsible for any increases in cost imposed by the Supplier, as well as any SPT
or Supplier change fees. All requests for changes to a booking must be made in wri/ng to SPT.
When tour, cruise or package prices are based on Suppliers’ contract rates, you will not been/tled to any refund for any unused por/on of travel.
4. TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE IDENTIFICATION
REQUIREMENTS
It is the responsibility of each Client to obtain and carry a valid passport book, visa(s), and all
other documents required by applicable government regula/ons. Passport cards are not
accepted for most interna/onal travel. When traveling domes/cally or interna/onally, the U.S.
Transporta/on Security Administra/on (TSA) and U.S. Department of Homeland Security (DHS)
advise that everyone carry acceptable iden/fica/on in order to board a flight. Acceptable
iden/fica/on can be found at hop://www.tsa.gov/ and examples include DHS-designated
enhanced driver’s license, US passport, or a foreign government passport.
Certain countries will not admit a passenger if their passport expires within six (6) months of the
an/cipated date of return. Non-United States ci/zens may require addi/onal documenta/on,
and you are responsible to make SPT aware when traveling on a passport from a country other
than the United States of America. SPT neither controls nor warrants the issuance of visas or
approval of visa waivers related to your travel. Should a visa not be issued, SPT is not
responsible for lost payments made toward your trip. Please note that rules of each country
regarding entry and exit may change at any /me.
Children and infants may also require travel documents. Minors traveling with one parent, and/
or without both parents, may be stopped and not admioed, unless authen/cated and verified
consent forms are provided to the authori/es; please see hops://help.cbp.gov for addi/onal
informa/on. The U.S. Customs and Border Protec/on Agency requires that for groups of
children under age 19 arriving to the United States by land or sea from con/guous territory and
traveling with a school group, religious group, social or cultural organiza/on, or sports team,
may also present an original or copy of his or her birth cer/ficate, a Consular Report of Birth
Abroad, or a Naturaliza/on Cer/ficate. Parental or legal guardian consent must be provided to
the supervising adult or group leader in wri/ng.
The name, date of birth and gender that appears on the iden/fica/on card must exactly match
the same such data that is listed on your /ckets and booking records. You acknowledge that it is
your responsibility to ensure that the informa/on on your /ckets and confirma/ons is accurate.
Any discrepancy between your reserva/on and your travel documenta/on may result in denied
boarding or an undue delay at an airport security checkpoint causing you to miss your flight,
and any subsequent scheduled travel bookings on cruises and tours.
WHEN YOU RECEIVE YOUR TRAVEL DOCUMENTS, IT IS YOUR RESPONSIBILITY TO REVIEW AND
VERIFY ALL INFORMATION FOR ACCURACY. CONTACT SPT IMMEDIATELY IF CHANGES OR
CORRECTIONS ARE REQUIRED. IF YOU HAVE NOT NOTIFIED US OF NECESSARY CORRECTIONS TO
YOUR RESERVATION WITHIN TWENTY-FOUR (24) HOURS OF RECEIVING YOUR TRAVEL
DOCUMENTS, SPT BEARS NO RESPONSIBILITY FOR ANY ADDITIONAL COSTS ASSOCIATED WITHMAKING NECESSARY CORRECTIONS.
5. INDIVIDUAL ENTRY AND EXIT REQUIREMENTS
Each country holds different views of past criminal offenses, whether within or outside of their
boundaries. If you have a current or prior criminal offense, contact that country directly for
entry and exit requirements. You can visit the US State Department Website for further
informa/on about these requirements. See, hops://travel.state.gov/content/travel.html. We do
not inquire about an individual’s criminal record in the interest of respec/ng our Clients’ privacy.
For example, if traveling to or through Canada, individuals with a Driving While Intoxicated
(DWI) record or with judgements for unpaid child support should review current entry
requirements. See: hops://www.canada.ca.
6. IMMUNIZATIONS AND HEALTH SCREENINGS
You must have the proper immuniza/ons and health screenings and required documenta/on of
such immuniza/ons and screenings before travel. SPT shall not assume responsibility for the
accuracy of health, vaccina/on, or documenta/on requirements prior to departure or upon
landing at the final des/na/on. In some cases, required inocula/ons must be recorded by
Client’s health prac//oner on a valid vaccina/on cer/ficate, which the Client must carry for
proof of inocula/on. If you are concerned about taking any medica/ons or receiving certain
inocula/ons, check with your health prac//oner BEFORE booking. Check the State Department
Web site hop://travel.state.gov, for relevant informa/on rela/ng to travel to specific
des/na/ons, and the Center for Disease Control hop://wwwnc.cdc.gov/travel/ rela/ng to
health issues related to travel.
7. RISKS AND SAFETY
Travel to certain des/na/ons may involve greater risk than others. SPT urges Clients to remain
informed on a daily basis as to current news events, as well as to review travel prohibi/ons,
warnings, announcements and advisories issued by the United States Government prior to
booking travel to interna/onal des/na/ons. Informa/on on health and safety condi/ons in
various countries and the level of risk associated with travel to par/cular interna/onal
des/na/ons can be found at hop://www.state.gov, hop://www.tsa.gov, hop://www.dot.gov,
hop://www.faa.gov, hop://www.cdc.gov, and hop://www.cbp.gov. The Smart Traveler
Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. ci/zens
who are traveling to, or living in, a foreign country. STEP allows you to enter informa/on about
your upcoming trip abroad so that the Department of State can beoer assist you in an
emergency. Registra/on is recommended and provided by going to hops://step.state.gov/step/
BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, SPT DOES NOT REPRESENT OR
WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE
LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCHDESTINATIONS. CLIENT’S PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT
CLIENT’S OWN RISK.
In the event of emergent health or safety concerns, once SPT has inves/gated the prevailing
situa/on, SPT shall have the sole and absolute discre/on whether to proceed with any SPT
escorted trip or private departure, or to make altera/ons to the i/nerary.
8. HAZARDOUS MATERIALS
Federal law prohibits passengers from bringing hazardous materials on the aircran.
(1) Federal law forbids the carriage of hazardous materials aboard aircran in the passenger’s
luggage or on the passenger’s person. A viola/on can result in five years’ imprisonment and
penal/es of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives,
compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radio- ac/ve
materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen booles, and
radiopharmaceu/cals.
(2) There are special excep/ons for small quan//es (up to 70 ounces total) of medicinal and
toilet ar/cles carried in the passenger’s luggage and certain smoking materials carried on the
passenger’s person. For further informa/on, each passenger should contact the relevant airline
representa/ve(s) on their i/nerary. Restric/ons on hazardous materials are listed hop://
www.tsa.gov/traveler-informa/on/prohibited-items.
9. INSECTICIDE NOTICE
We recommend that you refer to the DOT list of airports in countries that require airlines to
treat the passenger cabin with insec/cides prior to the flight or while on the aircran. This list is
on the DOT’s website and is updated from /me to /me: hop://www.dot.gov/office-policy/
avia/on-policy/aircran-disinsec/on-requirements.
10. AIR TRAVEL, SCHEDULE RECONFIRMATION, CHECK-IN
Your airline /cket is a contract between you and the air carrier, even if you purchase through
SPT. If you purchase air travel through SPT, you acknowledge and agree that SPT does not have
the right to control the opera/ons of independent airlines, and agree that SPT is not liable for
any personal injury, property damage related to your purchase of air /ckets or air travel,
including, but not limited to any act, error, omission, injury, loss, accident, or delay caused by
any act, error or omission of the airline, including their failure to deliver services, par/al or
inadequate delivery of services, airline policies including refund or rebooking policies, fees for
checked or carry-on luggage, fuel increases, bankruptcy or cessa/on of opera/ons.
You understand and agree that SPT func/ons solely and exclusively as a booking agent for theair carrier, that we do not handle or hold client funds for airline /ckets, and that we are not the
Merchant of Record under the meaning of that term under the Department of Transporta/on's
regula/ons. Because SPT does not hold or handle client funds, you understand and agree that
any refund for cancelled or delayed flights, baggage fees or seat assignments must come
directly from the airline and not from SPT.
SPT shall not assume any responsibility for any air schedule changes. In rare instances, upon
departure from a country, certain departure taxes must be paid in cash only, and may vary in
price. Failure to use a reserva/on may result in automa/c cancella/on of all con/nuing and
return flights, as well as forfeiture of airfares.
Airline e-/ckets expire a year from issue date unless carrier fare rules in passenger’s i/nerary
fare provide otherwise.
Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours
prior to scheduled departure for domes/c flights and 3 hours prior to scheduled departure /me
for interna/onal flights. Reconfirm flight /mes at least 24 hours prior to scheduled departure
/me for domes/c flights, and 72 hours prior for interna/onal flights.
Frequent Flyer mileage accrual is at the discre/on of the airline(s). SPT has no liability if accrual
of miles or points is denied or if upgrades are not allowed. Many airlines do not permit
upgrades on airfare purchased in certain fare classes or when using frequent flyer miles, loyalty
status or cer/ficates.
Seat assignments are not guaranteed even aner they are assigned, and SPT has no control over
airline seat assignments. Most airlines charge a fee to pre book a seat.
11. LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE
SPT acts solely as a booking agent for disclosed principal Suppliers and is not the source or
provider of any travel service. Each Supplier is an independent en/ty with its own management
and is not subject to the control of SPT. The Suppliers whose names appear in travel
documenta/on are those actually responsible for providing the travel services purchased, and
you consent to the use of those Suppliers.
The Supplier may determine that altera/ons in i/nerary are necessary for any number of
reasons, including but not limited to severe weather. Any altera/ons to an i/nerary are at the
sole discre/on of the Supplier, and SPT bears no responsibility for any changes.
BECAUSE SPT ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS AND DOES NOT HAVE THE
RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS,
YOU AGREE THAT SPT IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE,
WHICH MAY ARISE OUT OF THESE SERVICES. SPT HEREBY DISCLAIMS ANY LIABILITY WHETHERBASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, INCLUDING WITHOUT
LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR
INDIRECT DAMAGES IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY
PRINCIPAL SUPPLIER BOOKING THROUGH SPT, INCLUDING WITHOUT LIMITATION LIABILITY FOR
ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE
INCURRED THROUGH THE FAULT, NEGLIGENCE, WILLFUL ACTS, OMISSIONS OR OTHERWISE OF
SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS,
OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE T0 DELIVER 0R THEIR
PARTIAL OR INADEQUATE DELIVERY OF SERVICES, THEIR CANCELLATlON AND REFUND POLICIES,
FUEL INCREASES, BANKRUPTCY, OR CESSATION OF OPERATIONS AND OTHER MATTERS OUTSIDE
OF SPT’S CONTROL, AND YOU HEREBY EXONERATE SPT FROM ANY LIABILITY WITH RESPECT TO
THE SAME.
SPT HAS SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL TRANSACTIONS AND CLIENT
AGREES AND UNDERSTANDS THAT ANY RECOVERY FROM SPT WILL BE LIMITED TO THE
AMOUNT OF COMMISSION AND FEES ACTUALLY RECEIVED BY SPT.
12. FORCE MAJEURE
SPT will not be in breach of these terms and condi/ons or otherwise be liable to you, for any
failure or delay in performing an obliga/on under this Agreement that is due to any of the
following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war,
terrorist act, epidemic, pandemic, quaran/ne, civil commo/on, breakdown of communica/on
facili/es, including web host and internet service provider, breakdown or malfunc/on of
equipment, destruc/on of or serious damage to facili/es, natural catastrophes including, but
not limited to extreme weather events, floods and volcanic erup/ons, governmental acts or
omissions, changes in laws or regula/ons, na/onal strikes, fire, explosion, generalized lack of
availability of raw materials or energy, and any other unforeseen circumstance which is beyond
the control of SPT. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL
TRIPS.
In addi/on, each of SPT’s Suppliers have terms and condi/ons which include Force Majeure
provisions. In the event that a Force Majeure event occurs, those Suppliers may be en/tled to,
and may in their sole and absolute discre/on, vary, postpone or cancel any i/nerary or
arrangement in rela/on to the trip. Payment of any refund to you as a result of the non-
performance of any obliga/ons hereunder shall remain in the sole and absolute discre/on of
the Supplier pursuant to their policies, although SPT shall use its reasonable efforts to secure
reimbursement for you where possible.
13. CLIENT CONDUCT
When you book with SPT, you accept responsibility for any damage or loss caused by you. Full
payment for any such damage or loss (reasonably es/mated if not precisely known) must bepaid directly at the /me to the accommoda/on owner or manager or other Supplier. You must
indemnify SPT for the full amount of any claim (also including legal costs) made against us. We
are not responsible for any costs incurred concerning a guest removed from a trip, or any
por/on of a trip. You agree not to hold SPT or any of its related en//es liable for any ac/ons
taken under these terms and condi/ons. Baggage and personal effects are at all /mes the sole
responsibility of the par/cipant.
Any transporta/on, possession or use of illegal drugs will result in immediate termina/on of
your trip and may result in prosecu/on by law enforcement authori/es. You are responsible for
knowing and observing the licensing laws for drug possession (including prescrip/on and over
the counter drugs) for all countries and states you are visi/ng. Laws may require you to carry a
prescrip/on from your doctor.
14. CURRENCY FLUCTUATIONS
Currency exchange rates fluctuate. Prices are subject to change based upon currency exchange
rate fluctua/ons. SPT is not responsible for surcharges or foreign transac/on fees imposed by
Client’s credit card or bank.
15. TRAVEL INSURANCE
SPT OFFERS ACCESS TO TRAVEL INSURANCE TO PROTECT PASSENGERS AND THEIR INVESTMENT
IN TRAVEL. UNLESS SPECIFICALLY NOTED, TRAVEL INSURANCE IS NOT INCLUDED IN THE COST OF
CLIENT’S ITINERARY TO PROTECT AGAINST THIRD PARTY SUPPLIER DEFAULT/BANKRUPTCY
PROTECTION, DELAY, INTERRUPTION, MISSED CONNECTION FOR CRUISES, CANCELLATION,
MEDICAL EMERGENCY TRANSPORTATION/EVACUATION & REPATRIATION, BAGGAGE &
PERSONAL EFFECTS/LOST LUGGAGE & BAGGAGE DELAY, ILLNESS, JOB LOSS PROTECTION AND
CHANGE OF PLANS, ACCIDENTAL DEATH AND DISABILITY, TRAVEL ACCIDENT/SICKNESS MEDICAL
EXPENSES, AND MORE. PROPER INSURANCE MAY PROTECT YOU FROM FINANCIAL LOSS IN
ALMOST ALL CIRCUMSTANCES. Without appropriate travel insurance, you understand and agree
that if you cancel or interrupt your travel for any reason, por/ons of the trip/tour may not be
refunded and SPT’s and travel Suppliers’ cancella/on penal/es will apply resul/ng in the loss of
monies up to the full cost of Client’s travel booking and related costs. The purchase of travel
insurance is not required in order to purchase any other product or service offered by SPT,
however if you decline to purchase insurance, SPT may require that you execute an insurance
waiver. SPT is not a licensed insurance broker, and its advisors are not qualified or authorized to
answer technical ques/ons about benefits, exclusions, and condi/ons of any of the insurance
offered, nor evaluate the adequacy of the prospec/ve insured’s exis/ng insurance coverage. An
addi/onal charge applies for any travel insurance selected. It is your responsibility to know what
your insurance policy covers, and to put alterna/ve coverage in place, if you wish to insure for
condi/ons that are excluded by your policy. SPT CANNOT GUARANTEE THAT ANY INSURANCE
PROVIDER WILL APPROVE COVERAGE FOR A CLAIM MADE UNDER THE INSURER’S POLICY AND
MAKES NO REPRESENTATIONS ABOUT THE EXTENT OF COVERAGE FOR ANY POLICY IT MAYOFFER OR QUOTE.
16. RESERVATION OF RIGHTS AND CHANGES TO THESE TERMS
We reserve the right, in our sole discre/on, to change these Terms and Condi/ons at any /me.
Updated versions of the Terms will be provided to Clients, will be posted on our website and are
effec/ve immediately on pos/ng.
17. GENERAL
The laws of the State of Florida govern these Terms and Condi/ons. You hereby consent to the
exclusive jurisdic/on and venue of courts in Broward County, Florida in all disputes arising out of
or rela/ng to travel bookings with SPT. Any claim against SPT must be brought within 12 months
aner the date of the comple/on of the trip and not later. SPT shall not in any case be liable for
damages other than compensatory damages, and you waive any right to claim puni/ve or
exemplary damages. You agree that you may only bring claims in your individual capacity and
not as plain/ffs or class members in any class ac/on, proposed or purported class ac/on, or
other representa/ve ac/on, regardless of the type of proceeding. You expressly agree to waive
and forego any and all rights to bring any such class ac/ons, purported or proposed class
ac/ons, or representa/ve ac/ons.
If any part of these Terms and Condi/ons is determined to be invalid or unenforceable pursuant
to applicable law including, but not limited to, the warranty disclaimers and liability limita/ons
set forth above, then the invalid or unenforceable provision will be deemed superseded by a
valid, enforceable provision that most closely matches the intent of the original provision and
agreement shall con/nue in effect.
These Terms and Condi/ons (and any other terms and condi/ons referenced herein) cons/tute
the en/re agreement between the Client and SPT with respect to travel bookings made with
SPT by any means, and it supersedes all prior or contemporaneous communica/ons and
proposals, whether electronic, oral, or wrioen, between Client and SPT with respect to
communica/ons with SPT. A printed version of this agreement and of any no/ce given in
electronic form shall be admissible in judicial or administra/ve proceedings based upon or
rela/ng to these Terms and Condi/ons to the same extent and subject to the same condi/ons
as other business documents and records originally generated and maintained in printed form.
LUXURY IS PERSONAL
Destination Specialists with Expert Planning and Personal Services offering Exclusive Perks:
Cruises • Family Travel • Ski Vacations • Safaris • Wellness • Corporate Incentive Travel
OUR SERVICES
Custom itineraries tailored to your exact preference and budget. Our goal is to ensure each vacation exceeds exceptions. With our worldwide connections and partnerships with vetted local operators, tourism boards, luxury hotels and cruise lines, your trip will be as hassle free as possible. While you are traveling, we will be available if you have any questions or concerns, a personal concierge of sorts. Remember, the unexpected is never expected. We look forward to teaming up with you to create a truly memorable travel experiences. We understand time is precious, leave all the details to us while you focus on your upcoming vacation.
HOW WE WORK
A memorable life includes travel and we help our clients achieve their travel goals by providing excellent and professional service. Our goal is to elevate your travel experience. Having traveled the world, and invested countless hours of training, along with many travel partner relationships, rest assured we can tailor the perfect trip for you. You will enjoy access to the broadest range of exclusive perks in your travels. All our clients are handled individually and personally. We are proud of the service we provide and take client care seriously.
HOW WE ARE COMPENSATED
The time an average person spends researching a typical travel itinerary is 10 to 20 hours. In creating travel itineraries and selling travel experiences I am compensated in the following ways as an Independent Advisor:
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Planning fees: To cover my time spent on research and creating more complex itineraries when needed. This is discussed up front and varies based upon the amount of work required
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Commissions: Our travel partners and suppliers usually offer a commission.
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Referrals and reviews: These build my travel business. Most of my clients have been referrals from other clients, and I consider this the truest of compliments.
If you have any questions about how I work, how I am compensated, or the fees you may incur, please feel free to ask. I am quite transparent and open to the discussion. Now that you know how I work, let’s get planning.